Restaurant Server | Guest Service & Growth Path

Shamin Hotels; Sandston (VA); On-site; USD 25,000 - 38,000; Full time

Job summary

Shamin Hotels is seeking a Restaurant Server who delivers warm hospitality and top-notch service to guests. You will take orders, serve meals and drinks, and attend to guest needs with courtesy and efficiency.

Responsibilities include greeting guests, knowing the menu, accurately taking orders, upselling via recommendations, maintaining table cleanliness, and processing payments. This role emphasizes teamwork within the restaurant and with the kitchen staff.

Qualifications

• Greeting guests at the restaurant and escorting them to tables.
• Thorough knowledge of menu offerings and recommendations.
• Accurate order taking with attention to dietary restrictions.
• Serving food and beverages timely with presentation standards.
• Upselling to enhance guest experience and sales.
• Maintaining clean and organized tables and dining areas.
• Engaging with guests courteously and addressing questions.
• Handling payments and transactions per procedures.

Responsibilities

• Greet guests and escort them to tables.
• Provide menu knowledge and recommendations.
• Take orders accurately and note special requests or dietary restrictions.
• Serve food and beverages, ensuring quality and timing.
• Upsell additional items and promotions.
• Maintain table cleanliness and dining area organization.
• Interact with guests to address questions and needs.
• Process bills and payments following procedures.

Skills

Greeting guests

Menu knowledge

Order taking

Serving

Upselling

Table maintenance

Guest interaction

Billing and payments

Teamwork

Job description

Shamin Hotels is seeking a Restaurant Server who delivers warm hospitality and top-notch service to guests. You will take orders, serve meals and drinks, and attend to guest needs with courtesy and efficiency.

Responsibilities include greeting guests, knowing the menu, accurately taking orders, upselling via recommendations, maintaining table cleanliness, and processing payments. This role emphasizes teamwork within the restaurant and with the kitchen staff.