Restaurant Server & Guest Experience Lead

Universal Store; Broken Arrow (OK); Vor Ort; USD 12.000 - 21.000; Vollzeit

Zusammenfassung

IHOP in Broken Arrow, OK is hiring for a front-line server role. You will greet guests, take orders, serve meals, and process payments in a fast-paced dining environment. Training on IHOP SOPs and menu knowledge is provided to ensure high-quality guest experiences.

Previous food-service experience is a plus, but not required. The position emphasizes teamwork, reliability, and strong communication in English.

Qualifikationen

• Experience in a hospitality or guest-facing role is helpful.
• Ability to read and comprehend guest orders and instructions.
• Basic math for processing guest checks and payments.

Aufgaben

• Provide prompt, courteous service to all guests.
• Greet, seat, and serve guests, and manage guest remittance as needed.
• Memorize menu items, specials, and IHOP terminology for accurate service.
• Maintain cleanliness and reset tables between guests, following SOP.
• Handle guest concerns professionally and invite them to return.
• Adhere to health, safety, and uniform standards.

Kenntnisse

Customer service

Communication

English proficiency

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

IHOP in Broken Arrow, OK is hiring for a front-line server role. You will greet guests, take orders, serve meals, and process payments in a fast-paced dining environment. Training on IHOP SOPs and menu knowledge is provided to ensure high-quality guest experiences.

Previous food-service experience is a plus, but not required. The position emphasizes teamwork, reliability, and strong communication in English.