Restaurant Server — Create Exceptional Guest Experiences

Pyramid Global Hospitality; Chicago (IL); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Pyramid Global Hospitality is seeking a motivated Restaurant Server to join our team at The David Rubenstein Forum. The role focuses on delivering hospitality that makes guests feel welcome, guiding them through the menu, and ensuring seamless service in a fast-paced setting.

As the face of the dining experience, you will greet guests, describe dishes, handle orders accurately, collaborate with the kitchen and bar, and resolve concerns to leave guests satisfied.

Formación

• Engaging and welcoming personality.
• Descriptive and able to upsell menu items.
• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails and spirits.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills with guests and team members.

Responsabilidades

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Conocimientos

Engaging personality

Descriptive & selling

Food service experience

Wine/beer/cocktails knowledge

Work well under pressure

Excellent communication

Customer service focus

Descripción del empleo

Pyramid Global Hospitality is seeking a motivated Restaurant Server to join our team at The David Rubenstein Forum. The role focuses on delivering hospitality that makes guests feel welcome, guiding them through the menu, and ensuring seamless service in a fast-paced setting.

As the face of the dining experience, you will greet guests, describe dishes, handle orders accurately, collaborate with the kitchen and bar, and resolve concerns to leave guests satisfied.