Guest-Focused Restaurant Server

BENCHMARK

Raleigh (NC)

On-site

USD 8,200 - 12,000

Full time

12 days ago

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Benefits offered by this job

401k with company match

Bonus programs

Full benefit plans

Job summary

StateView Hotel, part of Pyramid Global Hospitality, seeks a Restaurant Server to deliver exceptional guest experiences in a fast-paced, guest-focused setting. You will be the face of the restaurant, greeting guests, presenting menus, and guiding them through their culinary choices with enthusiasm.

The ideal candidate has 2–4 years of food service experience, knowledge of wine, beer, cocktails and spirits, and outstanding communication skills.

Qualifications

2-4 years of food service experience.
Knowledge of wine, beer, cocktails, and spirits.
Excellent communication skills.
Engaging and welcoming personality.
Ability to work under pressure in a fast-paced environment.

Responsibilities

Prepare the restaurant pre-shift for the service ahead.
Greet guests as they arrive or move about the restaurant.
Guide guests on their culinary journey through descriptive selling of the menu.
Be accurate in your order taking, confirming all special requests.
Be the master of the menu, understanding the details to enhance the conversation.
Work collaboratively with other restaurant servers and kitchen/bar staff.
Assist guests who have concerns to guide them to a resolution that leaves them happy.
Finalize the experience through timely and accurate bill presentation.