Guest Experience Server

The-Forum; Puyallup (WA); On-site; USD 24,000 - 42,000; Full time

Job summary

The-Forum is seeking a Server to deliver a high-quality dining experience by providing attentive service in their assigned section. You will manage multiple tables, greet guests warmly, and assist with menu questions and promotions.

Responsibilities include handling orders, processing payments, following allergy protocols, and maintaining sanitation standards while collaborating with the team to ensure smooth restaurant operations.

Qualifications

• Provide efficient and friendly guest service.
• Ability to manage multiple tables and tasks simultaneously.
• Familiarity with POS systems and cash handling procedures.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Provide high-quality dining service to guests.
• Greet guests warmly and engage with a positive demeanor.
• Handle guest concerns with urgency and professionalism.
• Answer questions about the menu and promotions.
• Promote specials to enhance guest experience and sales.
• Follow service steps and allergy/dietary protocols.
• Operate POS and process payments.
• Follow health and safety regulations and complete trainings.
• Collaborate with team and follow Employee Handbook policies.
• Perform additional duties to keep operations smooth.

Skills

Efficient service

Friendly service

Multi-tasking

Guest communication

Tools

POS systems

Cash handling

Job description

The-Forum is seeking a Server to deliver a high-quality dining experience by providing attentive service in their assigned section. You will manage multiple tables, greet guests warmly, and assist with menu questions and promotions.

Responsibilities include handling orders, processing payments, following allergy protocols, and maintaining sanitation standards while collaborating with the team to ensure smooth restaurant operations.