Guest-Centric Restaurant Server – Food & Drink Pro

BENCHMARK; United States; On-site; USD 24,000 - 34,000; Full time

Job summary

Pyramid Global Hospitality, at Hotel Fraye Nashville, Curio Collection by Hilton, seeks a personable Restaurant Server to deliver exceptional guest experiences in a fast-paced setting.

You will greet guests, describe menu items, upsell beverages, and coordinate with kitchen and bar staff to ensure accurate orders and timely service. Prior 2–4 years of food service and strong communication are essential.

Qualifications

• Prior experience in fast-paced hospitality environments is required.
• Ability to describe menu items and upsell beverages and courses.
• Strong interpersonal skills with guests and colleagues.

Responsibilities

• Prepare restaurant pre-shift and station setup.
• Greet guests and assist with seating and service.
• Guide guests through the menu with descriptive selling.
• Accurately take orders and confirm special requests.
• Know menu details to enhance conversations and recommendations.
• Collaborate with other servers and kitchen/bar staff.
• Address guest concerns and resolve issues to ensure satisfaction.
• Present checks and process payments in a timely manner.

Skills

Customer service

Descriptive selling

Food service experience

Beverage knowledge

Communication skills

Team collaboration

Job description

Pyramid Global Hospitality, at Hotel Fraye Nashville, Curio Collection by Hilton, seeks a personable Restaurant Server to deliver exceptional guest experiences in a fast-paced setting.

You will greet guests, describe menu items, upsell beverages, and coordinate with kitchen and bar staff to ensure accurate orders and timely service. Prior 2–4 years of food service and strong communication are essential.