Restaurant Server

Ontario Trillium Foundation; Tuscaloosa (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Vacation and sick pay

Health/vision/dental insurance

Life/STD insurance

401k

Employee discounts

Job summary

Ontario Trillium Foundation is seeking a Restaurant Server to provide friendly and timely food and beverage service to guests. Applicants should know the menu, work well under pressure, and contribute to a positive dining experience.

The role emphasizes guest satisfaction, teamwork, and proactive service in a fast-paced environment. Training and opportunities for growth are available, with shifts that may include weekends.

Qualifications

• Proven ability to deliver attentive guest service in a fast-paced setting.
• Clear communication and listening skills to explain menu items.

Responsibilities

• Deliver food and beverages with a positive, professional demeanor.
• Present the menu and take guest orders accurately.
• Prepare and present orders in a timely manner to ensure quality.
• Refill beverages and respond to guest requests.
• Clear and reset tables to maintain cleanliness and organization.
• Explain menu items and specials as needed.
• Assist in maintaining a tidy dining area and setup beverage stations.
• Collaborate with team to meet guest expectations.

Skills

Hospitality

Guest service

Communication

Teamwork

English fluency

Job description

POSITION TITLE: Restaurant Server

REPORTS TO: F & B Manager/GM

POSITION SUMMARY

The Restaurant Server is responsible for serving food and beverage items to guests in a friendly, enthusiastic, and timely manner. This role requires knowledge of the menu, attention to detail, and a guest-focused approach to creating positive dining experiences. The ideal candidate is calm under pressure, takes pride in providing exceptional service, and works well as part of a team.

WHO IS THIS POSITION FOR?

The Restaurant Server role is best suited for someone who:

• Is passionate about hospitality and creating memorable dining experiences.
• Thrives in a fast-paced environment, focusing on accuracy and attention to detail.
• Works well in a team setting and takes initiative to assist wherever needed.
• Is personable, attentive, and committed to ensuring guest satisfaction.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401k.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Deliver food and beverage service to guests with a positive, professional demeanor.
• Present the menu, provide detailed explanations of items as needed, and take guest orders accurately.
• Prepare and present orders in an organized, timely manner to ensure quality service.
• Refill water, make and pour coffee, and attend to additional guest requests.
• Clear tables throughout the dining experience, using proper methods to remove dishes, glassware, and silverware.
• Reset tables promptly and ensure all table settings meet cleanliness standards.
• Polish silverware, fold linens, and assist in maintaining a tidy dining area.
• Set up beverage stations by brewing coffee and arranging condiments for appropriate shifts.
• Actively listen and respond to guest concerns, using empathy and professionalism to resolve issues.
• Participate in team efforts to meet and exceed guest expectations, assisting where needed.
• Perform additional duties as assigned by management to support restaurant operations.

QUALIFICATIONS

• Ability to anticipate guests’ service needs and respond proactively.
• Strong organizational skills, focus, and attention to detail.
• Effective communication skills and the ability to work cohesively with team members.
• Minimum of 1 year of experience as a food server preferred.
• Ability to lift up to 40lbs.
• Ability to stand and walk for long periods of time.
• Proficiency in English to communicate effectively with guests and coworkers.
• Knowledge of federal, state, and local laws regarding alcohol service.
• Flexibility to work weekends, holidays, and flexible shifts as needed.