Server

Lettuce Entertain You Enterprises Inc; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation

Medical Insurance

401(k)

Job summary

Lettuce Entertain You Enterprises Inc is hiring Servers in Chicago. This role involves providing exceptional guest service, multitasking, and teamwork. Responsibilities include greeting guests, processing orders accurately, and ensuring a positive dining experience. Join a dynamic team with opportunities for employee support and benefits.

Key benefits include mental health programs, paid vacation, and medical insurance. Candidates should possess strong food and wine knowledge and effective communication skills.

Qualifications

• Ability to stand and walk for an entire shift.
• Ability to lift and move items up to 50 pounds.
• Excellent communication skills in a busy environment.

Responsibilities

• Provide efficient and friendly service to guests.
• Record and process orders accurately.
• Address guest needs and challenges with courtesy.
• Comply with safety and sanitation guidelines.

Skills

Guest service skills

Teamwork

Multitasking

Food and wine knowledge

Communication

Tools

POS system

Credit Card terminals

Job description

We’re hiring people to join our team as SERVERS!

A Few of Our Server Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player