Server

RPM Italian - Chicago; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Restaurant Discounts

Paid Vacation

Medical Insurance

401(k)

Employee Assistance Program

Job summary

RPM Italian - Chicago is seeking enthusiastic Servers to provide exceptional guest service in a fast-paced environment. You will be responsible for efficiently serving guests across multiple tables, ensuring their needs are met and expectations exceeded.

This role requires strong communication skills, the ability to multitask, and effective teamwork to foster a positive dining experience. Join us for a rewarding career with excellent benefits including medical insurance, paid vacation, and a

Qualifications

• Ability to effectively communicate in order to perform all job requirements.
• Ability to stand and walk for an entire shift and move safely through the restaurant.
• Enthusiasm and a high energy level necessary for success.

Responsibilities

• Provide efficient, friendly guest service to multiple tables.
• Accurately record and process orders and payments.
• Greet guests with a warm, sincere smile.
• Comply with all safety and sanitation guidelines.
• Support guest experience by anticipating needs.

Skills

Guest Service

Multitasking

Communication

Teamwork

Food Knowledge

Wine Knowledge

Tools

POS System

Credit Card Terminals

Job description

We’re hiring people to join our team as SERVERS!

A Few of Our Server Benefits

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

EOE. We participate in E-Verify / Participamos en E-Verify.

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed