Restaurant Server

Sheraton Salt Lake City Hotel; Salt Lake City (UT); On-site; USD 25,000 - 35,000; Full time

Job summary

A vibrant hotel is hiring a Food and Beverage Server to enhance guest experiences through exceptional service and efficiency. Responsibilities include taking and delivering orders, ensuring cleanliness, and complying with safety regulations. Candidates should possess basic knowledge of food service and communication skills, alongside required certifications. This role will contribute to maximizing guest satisfaction in a dynamic environment.

Benefits

401(k)

Health Insurance

Paid Time Off

Employee Discounts

Qualifications

• Knowledge of liquor regulations and certifications required.
• Understanding of food and beverage service etiquette.
• Ability to operate beverage equipment.

Responsibilities

• Greet guests warmly and explain specials.
• Input orders into POS system and deliver items.
• Maintain cleanliness and assist other restaurant staff.

Skills

Customer Service

Food and Beverage Knowledge

Basic English Communication

Education

Food Handler Card

TABC License

Job description

Job Summary

Provide food and/or beverage service, including taking orders and delivering items. Ensure a friendly, courteous, helpful, timely, and professional experience to maximize guest satisfaction.

Essential Job Functions

This summary outlines primary responsibilities and qualifications. The role may require shift variations due to 24/7 hotel operations.

1. Greet guests warmly and explain specials or promotions.
2. Check station setup and cleanliness before, during, and after shifts.
3. Record and repeat guest orders for accuracy.
4. Input orders into the POS system and communicate with the kitchen.
5. Retrieve and deliver orders, confirming accuracy and providing condiments.
6. Comply with liquor laws regarding minors and intoxicated guests.
7. Replenish beverages and check guest satisfaction.
8. Market and serve desserts or specialty coffees upon request.
9. Assist in clearing and resetting tables.
10. Perform side work, including restocking condiments.
11. Maintain cleanliness using standard hotel cleaning products.
12. Present checks promptly.
13. Follow all company policies, safety, and security procedures.
14. Know fire prevention and emergency procedures.
15. Use protective equipment and report unsafe conditions or incidents.
16. Maintain a neat appearance as per the team member handbook.
17. Perform additional duties as assigned and assist other restaurant staff as needed.

Knowledge, Skills & Abilities

• Knowledge of liquor regulations and holding necessary certifications (Food Handler Card, TABC license).
• Basic understanding of food and beverage service, guest relations, and etiquette.
• Knowledge of table settings and service ware.
• Basic English communication skills.
• Ability to understand product labeling and promote menu items.
• Operate beverage equipment such as coffee makers.

Physical Demands

• Transport up to 30 lbs. frequently in a crowded environment.
• Lift up to 30 pounds maximum.
• Constant standing and walking, with frequent bending, reaching, and other movements.

Benefits

• 401(k), dental, disability, health, life, and vision insurance.
• Paid time off, room discounts, employee discounts on food and beverages.

EEO statement: Driftwood Hospitality Management is committed to diversity and equal opportunity employment.