Waiter/ess (Ocean)

Scenic Tours Europe AG; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

A leading company in ultra-luxury cruising seeks an experienced Waiter/ess to provide exceptional service on board. This role focuses on serving food and beverages while ensuring guests' satisfaction at a high standard. Ideal candidates will possess strong communication and organizational skills, as well as experience in fine dining environments. Join us to create unforgettable experiences for our guests while working in a dynamic and supportive team.

Qualifications

• 1+ years of experience as a Waiter/ess in 5-star establishments preferred.
• Understanding of various service standards is a must.
• Positive attitude and ability to anticipate guests' needs.

Responsibilities

• Serve food and beverages in an assigned section.
• Ensure guest satisfaction and maintain service standards.
• Address guests by name and provide personalized service.

Skills

Organisational skills

Communication skills

Team player

Education

Basic STCW certificates

Job description

Thanks for visiting our Job Board.
Please review our open positions and apply to the positions that match your qualifications.

For onboard cruise ship positions, visit:Amazing People Creating Wonder | Scenic Group Careers

Scenic Cruises: Combining innovative design and state-of-the-art technology, Scenic Eclipse sets the benchmark in 6-star ocean cruising. It’s more than an ultra-luxury voyage; it's an immersive, all-inclusive exploration and a once-in-a-lifetime experience.

Emerald Cruises: Set sail on the voyage of a lifetime. Whether you’re searching for a tropical haven, looking for sunny shores, wanting to explore new cultures, or longing to relax on board, you’ll discover a world of adventure when sailing with Emerald Cruises.

Our People: At Scenic and Emerald Cruises, our employees are the heart and soul of our operations. They are passionate, dedicated, and committed to delivering exceptional experiences to our guests. We believe in fostering a supportive and inclusive work environment where every team member can thrive and grow. Join us and be part of a dynamic team that values innovation, excellence, and the joy of exploration. Together, we create unforgettable journeys and memories that last a lifetime for both our guests and employees. “Amazing people, creating wonder.”

The Role: We seek a talented and experienced Waiter/ess.

Description Brief:

The Waiter/ess is overall in charge of serving food and beverages in his/her assigned section. Ensures guest satisfaction at all times every item is served up to guest expectations. The waiters are the main connection with guests and are consecutively expected to display the company’s credo and friendship accordingly.

Waiters are expected to address the guests by name, anticipate guests' needs and provide personalised service.

- Experience onboard passenger vessels or similar 5-star establishments as a Waiter/ess is preferred.

- A good understanding of various service standards.

- Great organisational and communication skills.
- Valid Basic STCW certificates, as required for the position.
- An amazing team player with a positive attitude to ‘get the job done’.

If you have a talent for creating joy and offering genuine, heartfelt service, we encourage you to apply today.

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Have you worked for Scenic & Emerald Cruises previously?* Yes No

If yes, what position did you hold and when did you leave?

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Do you have 5-star high-level restaurant experience?* Yes No

Do you have 1+ years of experience in the job you are applying for?* Yes No

Have you previously applied for this role in the last 6 months?*

If you were referred by an employee of Scenic/Emerald Cruises, please advise of their name so that they may be able to make a referral bonus claim.