Restaurant Server

Four Points by Sheraton Richmond; Richmond (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K with company match

Hotel discounts

Paid holidays

Early wage access

Job summary

SMI Hotel Group is seeking a Breakfast Server for our Richmond property to create memorable guest experiences by recommending menu items and delivering timely service. You will join a cohesive team in a fast-paced environment, ensuring guests are satisfied throughout their meal.

Prior hospitality or server experience is preferred; strong guest interaction, basic math, and flexible shifts including mornings, weekends, and holidays are important. This role supports a high-quality guest experience.

Qualifications

• Minimum 6 months server experience or hospitality background.
• Ability to handle cash and provide accurate change.
• Friendly, fast and guest-focused interaction.

Responsibilities

• Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
• Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
• Interact with guests in a friendly/fast manner
• Clear, clean, and prepare tables
• When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
• Escalate guest service issues to management if you are unable to resolve
• Ensure guests are satisfied during their meal service
• Other duties as assigned

Skills

Customer service

Cash handling

Hospitality

Education

High school diploma or GED

Job description

As a Breakfast Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-timeemployees)
• 401K plan with company match(full-time and part-timeemployees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages

Responsibilities

• Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
• Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
• Interact with guests in a friendly/fast manner
• Clear, clean, and prepare tables
• When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
• Escalate guest service issues to management if you are unable to resolve
• Ensure guests are satisfied during their meal service
• Other duties as assigned

Qualifications

• High school diploma or GED preferred
• Minimum of 6 months server experience
• Experience in hospitality preferred
• Possess basic math skills and cash-handling
• Ability and flexibility to work various shifts including nights, weekends, and holidays

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.