Breakfast Server

Crowne Plaza Valley Forge - King of Prussia; King of Prussia (PA); On-site; USD 26,000 - 38,000; Full time

Job summary

Crowne Plaza Valley Forge - King of Prussia is seeking friendly breakfast servers to greet guests, seat them promptly, take orders, and ensure meals are prepared and served on time.

You will maintain a courteous demeanor, handle payments accurately, and keep dining areas clean. This role suits those who enjoy interacting with people and providing outstanding customer service in a busy hotel restaurant.

Qualifications

• Experience in the food service industry is preferred.
• Strong guest-service mindset and communication skills.
• Ability to handle multiple tasks while maintaining professionalism.
• Experience working in a hotel or restaurant setting is a plus.

Responsibilities

• Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
• Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations

Skills

Customer service

Communication skills

Interpersonal skills

Time management

Organizational skills

Education

High School Diploma or GED

Job description

Our busy hotel is looking for breakfast servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served promptly, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you,

Responsibilities:

• Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
• Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations

Qualifications:

• Prior food service industry experience is highly desired
• Possess a high school diploma or equivalent certification (GED)
• Possesses strong, organizational and time management skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Must have excellent communication and interpersonal skills with customers and coworkers