Restaurant Server

Sheraton; Richmond (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

401K with company match

Hotel discounts

Paid holidays

Early wage access

Job summary

Sheraton Richmond is seeking a Breakfast Server to create memorable guest experiences by recommending items and delivering breakfast and beverages in a timely manner.

You will be part of a cohesive team in a fast-paced hotel environment, with responsibilities including serving tables, knowing menu pricing, and ensuring guest satisfaction. This role may require work nights, weekends, and holidays.

Qualifications

• Minimum 6 months server experience.
• Experience in hospitality preferred.
• High school diploma or GED preferred.
• Ability and flexibility to work various shifts including nights, weekends, and holidays.

Responsibilities

• Serve tables and deliver food and beverages in a timely manner.
• Know the hotel’s food, beverage preparation, menu, and pricing.
• Interact with guests in a friendly, fast manner.
• Clear, clean, and prepare tables.
• Observe guests when serving alcoholic beverages and suggest transportation if impaired.
• Escalate guest service issues to management when needed.
• Ensure guests are satisfied during meal service.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma

Job description

As a Breakfast Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-timeemployees)
• 401K plan with company match(full-time and part-timeemployees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages

Responsibilities

• Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
• Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
• Interact with guests in a friendly/fast manner
• Clear, clean, and prepare tables
• When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
• Escalate guest service issues to management if you are unable to resolve
• Ensure guests are satisfied during their meal service
• Other duties as assigned

Qualifications

• High school diploma or GED preferred
• Minimum of 6 months server experience
• Experience in hospitality preferred
• Possess basic math skills and cash-handling
• Ability and flexibility to work various shifts including nights, weekends, and holidays

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.