Restaurant Server

hriproperties; Pittsburgh (Allegheny County); On-site; USD 10,000 - 18,000; Full time

Job summary

HRI Hospitality in Pittsburgh is seeking a Restaurant Server to greet guests, present menus, and deliver food and beverages with a friendly, attentive touch. You will take orders, serve in both restaurant and room service, and inform guests about daily specials.

Responsibilities include upselling, handling payments on the POS, maintaining dining areas, and coordinating with kitchen and bar staff to ensure guest satisfaction. Weekend/holiday availability and mostly PM shifts are required.

Qualifications

• Previous serving experience required in a restaurant or room service.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

Responsibilities

• Greets guests and presents them with the menu.
• Serving guest F&B in the restaurant and room service.
• Informs guests about the daily specials and menu changes.
• Upsell food and beverages to guests.
• Take orders from guests on pads or the handheld POS.
• Handle revenues, receipts and payments.
• Maintain a clean dining area and assist during busy periods.
• Co-ordinate with bus staff and kitchen/bar for smooth operation.
• Open and pour wine tableside when required.

Skills

Customer service

Communication

Upselling

POS system

Cash handling

Tools

POS system

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Pay Range:

$7.25-$12.75

Job Title: Restaurant Server

Division: Food and Beverage

Supervision Received: Food & Beverage Director and Food and Beverage Supervisor

Mostly PM Shifts

Must have weekend and holiday availability

JOB DUTIES

• Greets guests and presents them with the menu.
• Serving guest F&B in the restaurant and room service.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale (POS) system.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observe guests and ensure their satisfaction with the food and service and promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customer's table.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Assist bus persons with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• EXPERIENCE NEEDED:
• Previous serving experience required in a restaurant or room service.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.