Restaurant Server

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a prestigious downtown hotel as a Restaurant Server, where your role will be pivotal in delivering exceptional dining experiences. This exciting opportunity allows you to interact with guests while serving food and beverages, ensuring their satisfaction through attentive service. You'll be part of a dynamic team in a luxurious environment, where your contributions directly impact guest experiences. With a focus on sustainability and excellence, this role offers a pathway for growth within the hospitality industry. If you're passionate about service and eager to thrive in a vibrant setting, this position is perfect for you.

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems is essential for order processing.

Responsibilities

• Serve food and beverages to guests in a courteous manner.
• Ensure overall guest satisfaction and follow sustainability practices.
• Stock service stations and assist in food preparation.

Skills

Food and Beverage Service

Customer Service

POS Systems Knowledge

Bartending

TIPS Certification

Education

High School Diploma or Equivalent

Tools

Point of Service (POS) System

Job description

Overview

Opportunity: Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Your Focus

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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