Restaurant Server

Hyat; Marietta (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

Hyatt Regency Atlanta is seeking a Restaurant Server to ensure guest satisfaction through dining room service, cleanliness, and attentive service. You will greet guests, take orders, input into the system, and upsell items to enhance guest experiences.

Strong knowledge of menu, daily specials, and precise order execution are essential; a high school diploma is preferred. This employer is an Equal Opportunity Employer and adheres to E-Verify requirements.

Qualifications

• High school diploma or GED preferred or equivalent experience.

Responsibilities

• Greet guests promptly and provide attentive dining room service.
• Set up and reset stations per policies and standards.
• Know menu items, garnishes and preparation methods.
• Take orders accurately and input into kitchen system.
• Upsell items to increase check averages.
• Ensure guest checks and kitchen communication are correct.

Skills

Guest service

Menu knowledge

Suggestive selling

Order accuracy

Cleaning & setup

Communication

Education

High school diploma

Job description

Description

Job Purpose

The Beautiful Hyatt Regency Atlanta is seeking a Restaurant Server. The purpose of the Restaurant Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for restaurant service. The Restaurant Server must ensure guest satisfaction through dining room cleanliness and attention to our guests needs.

Essential Job Functions

• Ensure guest satisfaction through dining room cleanliness and attention to guests’ needs.
• Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction.
• Completes all necessary side‐work as per restaurant schedule.
• Knowledgeable about all menu items, their garnish, contents and preparation methods.
• Answers guest’s questions regarding such with confidence and accuracy.
• Is aware of all daily specials, soups, drinks, wines and “86” items.
• Greets guests promptly at table.
• Utilizes suggestive selling techniques to increase check averages.
• Takes order accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to kitchen.
• Check guest order prior to serving to insure that appearance, temperature and portions are correct.
• Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guest’s needs are being met and to suggestively sell other items.
• Pre‐busses and busses all tables as per restaurant standards and prepares for future customers.
• Notifies manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
• Has working knowledge of property and all facilities to respond to guest questions effectively.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.