Restaurant Server

Running Y Resort; Klamath Falls (OR); On-site; USD 20,000 - 22,000; Full time

Job summary

Running Y Resort in Oregon seeks an experienced Restaurant Server to provide friendly, attentive service and help guests enjoy a memorable dining experience. You will handle table setup, menu explanations, drink service, and guest requests.

Candidates should have prior serving experience and fluent English; a high school diploma is preferred. Flexibility for varied shifts, OLCC certification, and Food Handlers Card are a plus.

Qualifications

• Previous serving experience is required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepares the tables, laying out napkins and utensils, refills condiments and completes prep tasks.
• Stays updated on current menu choices and specials and informs guests about items.
• Greet guests, direct them to tables, present menus and suggest dishes.
• Deliver items, fulfill guest needs, offer desserts and drinks, and manage table turnover.
• Prepare mixed drinks and pour wine tableside.
• Handle revenues, receipts, payments, and giving change.
• Assist with cleaning, replenishing utensils, and covering for absent staff.
• Support with special events and maintain consistent grooming and appearance.

Skills

Serving experience

Oral communication

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Job description

Your excellent customer service and friendly, efficient abilities will contribute to the creation of outstanding memorable experiences for our guests while visiting our beautiful, world-class resort. Your attentiveness to our customers and your knowledge our menu will ensure that every guest has a truly enjoyable dining experience.

Restaurant Server

General Responsibilities

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items...etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and owners warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.

Job Qualifications

Education:

High school diploma or equivalent preferred.

Experience

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

License/Qualifications

• Food Handlers Card
• OLCC Certification

Management Activities

None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction. A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 25 lbs
• Occasionally lifts/carries up to 50 lbs
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly

Working Conditions

• May be indoor or outdoor setting depending on outlet
• Varied weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include evenings, holidays and extended hours as business dictates

Salary: $14.55 - $16.00 per hour