Restaurant Server

Crestline Hotels & Resorts; Georgia (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Server to join their team. In this role, you'll be responsible for providing exceptional service to guests, taking food and beverage orders, and ensuring a pleasant dining experience. You'll have the opportunity to interact with a diverse clientele, showcasing your customer service skills while working in a dynamic environment. This position offers a pathway to potential career advancement in the food and beverage sector, making it an exciting opportunity for those looking to grow in the hospitality industry. Join a team that values excellence and a commitment to guest satisfaction.

Qualifications

• High School Diploma or GED required, with guest relations experience.
• Must be TIPS, CARE, or equivalent certified by the first day.

Responsibilities

• Take food and beverage orders and serve guests efficiently.
• Ensure customer satisfaction and address any issues promptly.
• Prepare checks and collect payments from customers.

Skills

Customer Service

Food and Beverage Knowledge

POS System Proficiency

Communication Skills

Education

High School Diploma or GED

Certification in liquor, wine, and food service

Tools

Property Management Systems

POS Systems

Job description

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Overview

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic and non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. He/she will collect payments and assist in maintaining the Restaurant area and equipment.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage – Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities

1. Check with customers to ensure they are enjoying their meals and address any issues.
2. Collect payments from customers.
3. Write patrons' food orders on slips, memorize, or enter into a computer system for kitchen transmission.
4. Prepare checks itemizing meal costs and taxes.
5. Take orders from patrons for food or beverages.
6. Verify patrons' age for alcoholic beverage service.
7. Serve food or beverages, and prepare or serve specialty dishes as required.
8. Present menus, answer questions, and make recommendations.
9. Clean tables after dining.
10. Prepare drinks and chill wine bottles.
11. Set up tables and service areas for shifts or large parties.
12. Inform customers of specials.
13. Stock supplies in service areas.
14. Explain menu items and ingredients.
15. Set up tables with linens, silverware, and glassware.
16. Clear dishes and glasses to the kitchen.
17. Assist with reservations, greeting, seating, and thanking guests.
18. Perform cleaning duties as needed.
19. Serve wine with appropriate glasses and pour.
20. Prepare salads, appetizers, desserts, and brew coffee.
21. Escort customers to tables.
22. Garnish and decorate dishes.
23. Fill condiment containers.
24. Describe and recommend wines.
25. Provide local area information and directions.

Education and Experience

1. High School Diploma or GED, or equivalent work experience.
2. Good understanding of English and guest relations experience.
3. Certification in liquor, wine, and food service preferred.
4. Must be TIPS, CARE, or equivalent certified by first day.
5. Ability to use property management and POS systems.

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, or disability.