Restaurant Server

Normandy Farm Hotel/Blue Bell County Club; Franklinville (PA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Arnie's Restaurant at Blue Bell Country Club is seeking a qualified individual for an upscale hospitality role. Ideal candidates will have strong customer service, meticulous attention to detail, and a passion for outstanding service.

This is a full-time position with benefits; must be flexible to work all shifts. The club operates Tuesday through Sunday and offers a commission on sales in addition to hourly wages.

Qualifications

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Responsibilities

• Attends and participates in all training sessions and team meetings.
• Develop and maintain positive working relationships with others while listening and responding appropriately.
• Greet guests with a warm smile to make them feel welcome.
• Take guest orders while being polite, friendly, and helpful to members.
• Suggest substitutions, wine pairings, sides, etc.
• Confirm orders to the assigned section and tables.
• Replenish drinks and provide coffee/dessert services in a timely manner.
• Cater to members’ requests and needs to ensure superior service.
• Perform general cleanup (busing plates, glassware, silverware).
• Follow instructions and company policies while maintaining high conduct standards.
• Notify management of problems or concerns.
• Report to the Restaurant Manager.

Skills

Customer service

Professional etiquette

Teamwork

POS experience

Physically able

Education

High School Diploma or Equivalent

Job description

Description

Arnie's Restaurant at Blue Bell Country Club is seeking a qualified individual who is interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.

This is a full-time position to include a full benefits package. Must be flexible to work all shifts. We operate Tuesday through Sunday.

Compensation ranges from $17.00 to $18.00 per hour, depending on experience, plus an additional 5% commission on your sales.

This position will require you to complete a Responsible Alcohol Management Program to obtain RAMP certification

Server Functions:

• Attends and Participates in all training sessions and team meetings.
• Develop and maintain positive working relationships with others while listening and responding in an appropriate manner.
• Greet guests with a warm smile to make them feel welcome.
• Take customer’s food/drink orders while being polite, friendly, and helpful to our members.
• Able to suggest appropriate substitutions, wine pairings, sides, etc.
• Confirm orders accordingly to your assigned section and tables.
• Replenish drinks and wine along with providing coffee/dessert services in a timely manner.
• Cater to the members’ requests and needs in a prompt and professional manner to ensure an overall superior level of customer service.
• General clean-up (busing of plates, glassware, silverware, etc.)
• Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct.
• Notifies and reports any problems or concerns to management.
• Reports to the Restaurant Manager

Requirements

• Must be at least 18 years old.
• High School Diploma or Equivalent.
• Must be legally authorized to work in the United States.
• Must be RAMP certified or willing to obtain RAMP certification for employment
• A minimum of one year of a la carte serving experience; preferably in a private country club setting.
• Possess a basic knowledge of excellent service standards, guest relations, food, and beverage preparations as well as etiquette.
• Available to work weekends, day and evening shifts and major holidays.
• Abide by all Laws and company policies that regulate serving alcoholic beverages.
• Mandatory compliance with all safety regulations, procedures, policies, and rules
• Regular and predictable attendance.
• Always arrives punctually in full uniform with a neat & professional appearance.
• Frequently Wash Hands for proper food handling
• Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching.
• Able to lift to 25 pounds without assistance and more than 50 pounds with assistance.