Restaurant Server

SSP Group; Cedar Rapids, Northern (IA, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

SSP Group is seeking a Server at The Eastern Iowa Airport in Cedar Rapids. You will greet guests, take orders, process payments, and ensure accurate checks while maintaining bar setup and stock. Knowledge of POS systems and liquor regulations is important for this role.

The position requires strong customer service skills, basic math, and the ability to stand for long periods. A high school diploma is preferred, with diversity and inclusion highlighted as a priority.

Qualifications

• Verbal and written communication required to interact with guests and take orders.
• Basic mathematical skills to operate cash register, make change and total checks.
• Ability to read, speak and understand English to communicate with guests.

Responsibilities

• Greet guests in a timely, courteous, and friendly manner.
• Input orders into register and create a check for each guest.
• Handle cash, make change, verify charges, and process vouchers.
• Maintain bar setup and ensure stock of garnishes, juices, and perishables.
• Adhere to liquor regulations regarding serving to minors or intoxicated guests.
• Perform general cleaning tasks as assigned by supervisor.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Math basics

Customer service

Memorization of menu items

Stand for long periods

Education

High school diploma

Tools

POS system

Job description

Our restaurant portfolio in The Eastern Iowa Airport includes:Cedar Ridge Barrell House and The High Porch

Here are a few things you can expect when you join our team as a Server

• Greet guests in a timely, courteous, and friendly manner
• Use recipes and practice portion control to mix, garnish, and present drinks
• Input orders into register at the point of sale and create a check for each guest
• Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
• Always maintain proper and adequate set-up of the bar
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
• Must adhereto all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times

Requirements:

• Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
• Other duties as assigned
• 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long periods of time

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.