Restaurant Server

Bardessono; Buffalo (NY); On-site; USD 17,000 - 18,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a friendly server to join our dining team in downtown Buffalo. Responsibilities include greeting guests, taking drink and food orders, and presenting specials to ensure a smooth dining experience.

You'll maintain guest satisfaction by delivering accurate orders, inspecting plates before service, and keeping tables clean. The role requires the ability to work nights, weekends, and holidays, with an hourly wage of $12.50.

Qualifications

• Customer service focus and guest satisfaction are essential.
• Strong verbal and written communication with guests and team.
• Flexible to work nights, weekends, holidays.
• Ability to work as part of a team to deliver great guest experiences.
• Physical ability to perform duties including lifting up to 25 pounds.

Responsibilities

• Greet customers promptly upon taking a seat in the restaurant.
• Share any specials or make recommendations from the menu for the customer.
• Secure drink orders and take food orders in an efficient manner.
• Inspect food for accuracy and presentation prior to delivery.
• Maintain a clean table and assist with any refills or requests as needed.
• Complete all side station work and maintain a clean safe environment.

Skills

Customer service

Communication skills

Team player

Flexible schedules

Attention to detail

Job description

Let Hyatt Regency Buffalo / Hotel and Conference Center be your destination in upstate New York for work or leisure travel. Take advantage of our hotel's design-forward rooms, on-site dining and wellness amenities. A stay at our downtown Buffalo locale puts you in walking distance to the waterfront, KeyBank Center and Shea's Buffalo Theatre, while also placing you a short drive from the spectacular Niagara Falls.

Job Description

What you will be doing

• Greet customers promptly upon taking a seat in the restaurant.
• Share any specials or make recommendations from the menu for the customer.
• Secure drink orders and take food orders in an efficient manner.
• Inspect food for accuracy and presentation prior to delivery.
• Maintain a clean table and assist with any refills or requests as needed.
• Complete all side station work and maintain a clean safe environment.

Hourly Pay: $12.50

Location

Requirements

What we are looking for

• High work ethic and self-initiative
• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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