Restaurant Revenue & Experience Manager

The MINA Group; Portland (OR); On-site; USD 45,000 - 55,000; Full time

Job summary

The Mina Group in Portland, OR is seeking a Restaurant Revenue & Experience Manager to maximize topline revenue through private dining, group sales, and on-site activations. You will optimize reservations, forecast group performance, and drive partnerships that elevate visibility and profitability.

Reporting to the General Manager, you’ll lead cross-functional initiatives across sales, guest experience, marketing, and operations, balancing guest experience with revenue goals.

Qualifications

• 2–3 years of hospitality experience, preferably fine dining or luxury hotels
• Bachelor’s degree and/or culinary degree preferred
• Proficiency in Microsoft Office Suite; advanced Excel a plus
• Familiarity with POS, CRM, and event management systems
• Availability for evenings, weekends, and holidays as business requires

Responsibilities

• Own large-party and private dining pipeline
• Lead marketing activations and sponsorships
• Optimize reservation flow and group sales performance
• Forecast and track group sales, drive revenue initiatives
• Collaborate across sales, guest experience, marketing and operations

Skills

Relationship building

Sales & revenue focus

Communication

Hospitality industry knowledge

Team collaboration

Education

Bachelor’s / Culinary degree preferred

Tools

POS systems

CRM software

Event management platforms

Microsoft Office

Excel

Job description

About the Role

The Restaurant Revenue & Experience Manager is responsible for maximizing the restaurant’s topline revenue by curating, cultivating, and converting high-value guest opportunities — from private dining and group sales to on‑site activations, brand partnerships, and maximizing reservations. Reporting to the General Manager and serving as a dotted‑line partner to the Revenue & Relevance team, this role is focused on who is in the room, how the room performs, and how the brand shows up in market. The Restaurant Revenue & Experience Manager is accountable for optimizing reservation flow, forecasting and tracking group sales performance, and driving initiatives that elevate both visibility and profitability. This highly cross‑functional role operates at the intersection of sales, guest experience, marketing, and operations — requiring both strategic foresight and a strong floor‑level presence to ensure every seat, space, and opportunity is maximized.

This is a dynamic, cross‑functional role that requires equal parts strategy, stamina, and floor presence. You’ll own the large‑party and private dining pipeline, lead marketing activations, and elevate every guest interaction with creativity, confidence, and poise.

Our Ideal Candidate is

Fearless when it comes to building relationships with tastemakers, concierges, and high‑value guests. You thrive in fast‑paced, high‑pressure environments, and you bring energy and stamina to every service. You have a sharp business mind with a hospitality heart — able to balance revenue goals with unforgettable guest experiences. Whether it’s turning a simple booking into a memorable event, designing a new activation, or welcoming a VIP on a packed evening, you are ready to lead with confidence, creativity, and grace.

What you bring to the table

Personal Attributes

• Fearless connector with exceptional relationship‑building skills
• High energy and stamina, thriving in long, dynamic service environments
• Grace under pressure with a polished, guest‑first demeanor
• Entrepreneurial spirit with creativity for activations and partnerships
• Collaborative mindset with a passion for team success

Professional Attributes

• Proven success in event sales, private dining, or VIP guest relations
• Skilled at managing large-party pipelines and optimizing reservations
• Strong marketing instincts and experience with activations
• Ability to interpret financial and guest data to drive revenue decisions
• Excellent communicator — professional, persuasive, and approachable

Basic Qualifications

• 2–3 years of hospitality experience, preferably fine dining or luxury hotels
• Bachelor’s degree and/or culinary degree preferred
• Proficiency in Microsoft Office Suite; advanced Excel a plus
• Familiarity with POS, CRM, and event management systems
• Availability for evenings, weekends, and holidays as business requires

Salary Range

$50,000/yr Base + commission

The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing [e-mail].