Restaurant & Retail Supervisor | Lead Service & Growth

Lindt & Sprüngli (Australia) Pty Ltd; San Francisco (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Holiday pay

Employee discount

Quarterly bonus

Free sundae or shake

Job summary

Ghirardelli is seeking a Store Supervisor to manage daily store operations, support the General Manager, and deliver exceptional customer service. This role includes supervising staff, ensuring safety, and driving profitability in a fast-paced retail environment.

Starting pay is $22.61 per hour plus tips, with holiday pay, employee discount, and quarterly bonus opportunities. Shifts may extend before/after hours for prep and cleaning, and travel to other locations across the country may be

Qualifications

• Clear, professional, and effective oral and written communication.
• Team-building, empathy, rapport-building, delegation, and empowerment.
• Ability to manage time effectively and be self-directed.
• Ability to conduct evidence-based business forecasting for sales and resource needs.

Responsibilities

• Ensure the well-being and safety of the store and employees.
• Lead store operations to maximize profitability while maintaining customer service standards.
• Manage payroll, scheduling, interviewing, and staff development under the GM.
• Maintain high standards of cleanliness, food safety, and branding.

Skills

Communication

Team-building

Time management

Forecasting

POS systems

Education

High school diploma or GED

Tools

MICROS POS

Job description

Ghirardelli is seeking a Store Supervisor to manage daily store operations, support the General Manager, and deliver exceptional customer service. This role includes supervising staff, ensuring safety, and driving profitability in a fast-paced retail environment.

Starting pay is $22.61 per hour plus tips, with holiday pay, employee discount, and quarterly bonus opportunities. Shifts may extend before/after hours for prep and cleaning, and travel to other locations across the country may be