Restaurant Ops Supervisor - Lead Shifts & Training

Panchero's Mexican Grill; Ames (IA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Food Discounts

Career Advancement Opportunities

Fun Workplace Culture

Job summary

Panchero's Mexican Grill is seeking an Assistant Manager to lead shifts, uphold quality and guest experience, and help create a fun, fast-paced work culture.

You will supervise 3 to 10 team members, assist with training, manage cash handling, and ensure smooth operations while maintaining high standards. This role offers growth opportunities within the company and a positive, energetic environment.

Qualifications

• Leadership experience required.
• Supervise shifts of 3 to 10 employees.
• Monitor Quality, Safety, and Customer Experience.
• Customer Service Manager on Duty when needed.

Responsibilities

• Supervise shifts and ensure smooth operations.
• Maintain quality and safety standards across shifts.
• Deliver excellent customer service and resolve issues.
• Train staff for new hires and promotions.
• Handle cash and reconcilations as needed.

Skills

Leadership experience

Customer service

Cash handling

Job description

Panchero's Mexican Grill is seeking an Assistant Manager to lead shifts, uphold quality and guest experience, and help create a fun, fast-paced work culture.

You will supervise 3 to 10 team members, assist with training, manage cash handling, and ensure smooth operations while maintaining high standards. This role offers growth opportunities within the company and a positive, energetic environment.