Operations Manager: Flexible Hours & Frontline Leadership

Waffle House, Inc.; LaGrange (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Waffle House, Inc. in LaGrange, GA is seeking an Operations Manager to oversee daily restaurant operations on-site. You will lead and develop Associates, coordinate shift schedules, and ensure high-quality food and service while promoting safety and cleanliness.

The role requires strong leadership, effective communication, and a focus on guest satisfaction in a fast-paced environment. Flexibility to work mornings, evenings, weekends, and holidays is essential.

Qualifications

• Experience in restaurant or retail operations management, including overseeing daily shifts and supervising frontline teams.
• Skills in leadership, team development, and coaching to support ongoing performance and growth.
• Ability to manage inventories, monitor key performance indicators, and support basic budgeting and cost control.
• Strong communication, problem-solving, and conflict‑resolution abilities for working with Customers and Associates.
• Commitment to maintaining high standards of food safety, cleanliness, and customer service in a fast‑paced environment.
• Comfort working flexible hours, including mornings, evenings, weekends, and holidays as needed.
• High school diploma or equivalent required; additional education in business, hospitality, or related fields is beneficial.
• Prior experience in multi‑unit operations or progression within restaurant roles is a plus.

Responsibilities

• Monitor sales and labor reports, helping manage inventory and cost controls.
• Implement operational improvements to meet performance goals.
• Address customer feedback and support promotional initiatives.
• Partner with leadership to maintain a positive, inclusive workplace culture.

Skills

Leadership

Team development

Coaching

Communication

Problem solving

Conflict resolution

Guest service

Food safety

Scheduling

Budgeting

Cost control

Safety standards

Flexibility

Education

High School diploma or equivalent

Business / Hospitality education beneficial

Job description

Waffle House, Inc. in LaGrange, GA is seeking an Operations Manager to oversee daily restaurant operations on-site. You will lead and develop Associates, coordinate shift schedules, and ensure high-quality food and service while promoting safety and cleanliness.

The role requires strong leadership, effective communication, and a focus on guest satisfaction in a fast-paced environment. Flexibility to work mornings, evenings, weekends, and holidays is essential.