Restaurant Ops Leader — People, Training & Guest Experience

McDonald's; Santa Monica (CA); On-site; USD 57,000 - 96,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid vacation 15-25 days

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Santa Monica is seeking an Assistant General Manager to lead restaurant operations, training, and team development while ensuring top-quality guest experiences. You will supervise food quality, safety, costs, and menu items, and hire, train, and schedule staff to meet sales and profit goals.

Ideal candidates will have a passion for service, 1+ years of leadership experience (including military service), and a commitment to excellence and safety in the workplace.

Qualifications

• HSD or GED preferred
• A passion for helping and serving others (customers and fellow team members)
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service
• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
• Kitchen: Supervise food quality, safety, cost, and new menu items
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Job description

McDonald’s in Santa Monica is seeking an Assistant General Manager to lead restaurant operations, training, and team development while ensuring top-quality guest experiences. You will supervise food quality, safety, costs, and menu items, and hire, train, and schedule staff to meet sales and profit goals.

Ideal candidates will have a passion for service, 1+ years of leadership experience (including military service), and a commitment to excellence and safety in the workplace.