Restaurant Ops Leader: Guest Experience & Profit Growth

Próximo Fort Wayne; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Próximo Fort Wayne is seeking a hands-on Restaurant Manager to oversee all aspects of operations in Fort Wayne, IN. You will lead daily activities, drive guest satisfaction, and manage staffing, scheduling, and budgeting with a focus on profitability.

The role requires a Bachelor’s degree or equivalent, at least 3 years of salaried management in full-service dining, and leadership skills to coach and motivate a team while ensuring safety and cleanliness standards.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of salaried manager experience in full service dining.
• Experience with full service alcohol serving facility desirable.
• Proven record of maintaining high standards in cleanliness and guest satisfaction.
• Strong leadership, coaching, directing, and motivating a team.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure restaurant is adequately staffed to meet guest needs.
• Control day-to-day operations—profit & loss, following cash control/security procedures and reviewing financial reports.
• Develop the restaurant's annual operating budget with area supervisor and manage all P&L centers.
• Operate the business in accordance with company policies and laws.
• Interview, hire, train, and develop staff; plan and direct work; appraise performance; address issues.
• Handle financial (invoices, reporting) and payroll administrative duties per policies.
• Manage all shifts, make daily decisions, support staff, schedule and plan while upholding standards.
• Maximize table turnover, sales per guest, and sales per hour.
• Enforce safe work behaviors to maintain a safe environment for guests and crew.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant’s P&L and expense goals.
• Promote suggestive selling techniques.
• Maintain professional behavior while creating a warm, hospitable atmosphere.
• Prepare quarterly sales and projections for area supervisor approval.

Skills

Leadership

Guest service

Team management

P&L awareness

Budgeting

Education

Bachelor’s Degree or equivalent combination of education and experience

Job description

Próximo Fort Wayne is seeking a hands-on Restaurant Manager to oversee all aspects of operations in Fort Wayne, IN. You will lead daily activities, drive guest satisfaction, and manage staffing, scheduling, and budgeting with a focus on profitability.

The role requires a Bachelor’s degree or equivalent, at least 3 years of salaried management in full-service dining, and leadership skills to coach and motivate a team while ensuring safety and cleanliness standards.