Restaurant Manager

The Hoppy Gnome; Fort Wayne (IN); On-site; USD 48,000 - 62,000; Full time

Job summary

The Hoppy Gnome in Fort Wayne, IN is seeking a Restaurant Manager who can mentor teammates and lead operations with passion for food, craft beer and wine.

You will build guest relationships, create a fun, fair work environment, and drive exceptional service while maintaining high standards across the dining room and bar.

Qualifications

• Proven leadership in a restaurant setting.
• Strong guest service focus and communication.
• Experience managing P&L and budgeting in hospitality.
• Ability to recruit, train and mentor staff.
• Results-driven with high standards of cleanliness and safety.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure guest service that exceeds expectations.
• Ensure adequate staffing to meet guest needs.
• Manage daily financials: P&L, cash handling, reports.
• Develop and control annual operating budget and cost centers.
• Direct hiring, training, scheduling, and performance reviews.
• Handle payroll-related admin tasks accurately and on time.
• Schedule shifts and coordinate planning across teams.
• Maximize table turnover, sales per guest and per hour.
• Enforce safe work practices for staff and guests.
• Monitor quality of food and cleanliness daily.
• Meet P&L targets and expense goals.
• Promote upselling and guest engagement.
• Maintain a warm, professional, and hospitable atmosphere.

Skills

Leadership

Restaurant management

Guest service

Budgeting

Staff training

Job description

Job 160902 - Restaurant Manager
Fort Wayne, IN

If you are a Leader who has a strong desire to be a mentor to teammates, is passionate about food, craft beer and wine, has a sincere desire to "WOW" guests and create unforgettable dining experiences then we would like to talk. Ideal candidates will enjoy building relationships with our guests, thrive on providing teammates with a work environment that is fun, professional and fair, will recognize and appreciate talent & hunger for ongoing education that enables them to remain ahead of the curve. If you share our vision and we would be very interested in speaking with you.

A qualified Manager Candidate will be a passionate industry leader & role model that is charismatic, self-motivated and thrives in a dynamic environment. She/he must possess a high level of understanding in operations, excellent communication & organizational skills, ability to multi-task & delegate effectively, drive financial results and possess a proven track record of mentoring teammates and peers alike. This Culinarian -- a foodie at heart -- will be expected to live and respect our culture of delivering exceptional service, high quality food and drink and having fun!

A qualified candidate must possess experience in a Management/Supervisory role. This position requires a high level of attention to detail in order to succeed in an environment of high standards.

Candidates will be involved in all aspects of operations, mentorship of team members, service and Guest interaction in accordance to standards. There are opportunities for future advancement and the perfect candidate would be the individual completely open to guidance while still chomping at the bit to earn "the highest" position that may take them to newer locations as we expand.

Candidates for all positions will possess humility, respect and integrity

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that exceeds our guests expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with direct supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• Minimum of 2 years of experience as a manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable