Restaurant Ops Leader – Guest Experience & Growth

Tiki Taco; Olathe (KS); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

Descripción de la vacante

Tiki Taco is seeking an experienced Restaurant General Manager to lead daily operations and guest experiences in our Olathe, KS location.

You will recruit, train, and manage staff, develop menus and marketing strategies, and ensure top quality service while controlling costs and inventory. Strong leadership and customer service are essential to drive sales and team engagement.

Competitive benefits accompany the role, including performance-based bonuses and career advancement opportunities.

Formación

• 5+ years of experience as a Restaurant General Manager or similar role.
• Extensive customer service management experience is preferred.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Familiarity with restaurant management software.

Responsabilidades

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

Conocimientos

Restaurant management

Customer service management

Leadership

Budgeting/financial mgmt

Staff training

Communication skills

Problem-solving

Time management

Educación

Culinary school diploma or BS in Business Admin

Herramientas

Restaurant management software

Computer literacy

Descripción del empleo

Tiki Taco is seeking an experienced Restaurant General Manager to lead daily operations and guest experiences in our Olathe, KS location.

You will recruit, train, and manage staff, develop menus and marketing strategies, and ensure top quality service while controlling costs and inventory. Strong leadership and customer service are essential to drive sales and team engagement.

Competitive benefits accompany the role, including performance-based bonuses and career advancement opportunities.