Shift Supervisor - Lead FOH/BOH with Flexible Schedule

Tiki Taco; Kansas City (MO); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Tiki Taco in Kansas City seeks a proactive Shift Supervisor to oversee daily operations during designated shifts, leading front- and back-of-house teams and ensuring smooth service and high guest satisfaction.

You will supervise staff, manage staffing levels, monitor health and safety standards, and handle cash operations while delivering consistent, friendly service. This role requires flexibility to work nights and weekends.

Qualifications

• Previous supervisory experience in a fast-paced food and beverage setting.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays.

Responsibilities

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Skills

Supervisory experience

Leadership abilities

Customer service

Health and safety knowledge

Flexible availability

Cash handling & POS

Physical stamina

Problem-solving

Team collaboration

Tools

POS systems

Job description

Tiki Taco in Kansas City seeks a proactive Shift Supervisor to oversee daily operations during designated shifts, leading front- and back-of-house teams and ensuring smooth service and high guest satisfaction.

You will supervise staff, manage staffing levels, monitor health and safety standards, and handle cash operations while delivering consistent, friendly service. This role requires flexibility to work nights and weekends.