Restaurant Ops Leader: Grow, Lead, Delight Guests

Workstream; West Haven (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Medical insurance

Dental & vision

Paid time off

Career development

Scholarships

People-first culture

Values-based leadership

Job summary

Rackson, the BURGER KING® operator, seeks a Restaurant General Manager to oversee daily restaurant operations, lead a diverse team, and drive guest satisfaction while maintaining financial performance. You will manage staffing, training, and compliance with brand standards, ensuring high service quality and safe, efficient operations.

The role requires strong leadership, P&L experience, and a commitment to growth and development within the team.

Qualifications

• Experience supervising restaurant-level employees and ensuring brand standards.
• Knowledge of labor laws and safety requirements.
• Experience with P&L and cost controls in a fast‑paced environment.

Responsibilities

• Supervises and trains restaurant-level employees and ensures brand standards.
• Manages staffing levels, recruits talent, and develops internal candidates for management.
• Analyzes performance and implements action plans for sales growth and profitability.
• Ensures accurate cash handling and adherence to budget goals.
• Coordinates operations, inventory, and guest service to maintain quality.

Skills

Staff leadership

Customer service

P&L experience

Staff development

Operational planning

Education

High school diploma or equivalent restaurant mgmt experience

Tools

POS systems

Job description

Rackson, the BURGER KING® operator, seeks a Restaurant General Manager to oversee daily restaurant operations, lead a diverse team, and drive guest satisfaction while maintaining financial performance. You will manage staffing, training, and compliance with brand standards, ensuring high service quality and safe, efficient operations.

The role requires strong leadership, P&L experience, and a commitment to growth and development within the team.