Restaurant Ops Leader - Fast-Paced, People-First Growth

Chick-fil-A; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Employee discount

Paid training

Paid time off

Flexible schedule

Bonus pay

Job summary

Chick-fil-A is seeking a General Manager/Director of Operations to lead a single restaurant in Tampa, FL. This hands-on leadership role blends daily restaurant operations with driving business goals, guest hospitality, and team development.

You will oversee front counter, dine-in, drive-thru, and catering, while coaching staff, upholding brand standards, and maintaining a fast-paced, positive environment.

Qualifications

• High school diploma required.
• Experience in fast-paced restaurant management preferred.
• Availability for 40–45 hours per week.
• Open availability Monday–Saturday.

Responsibilities

• Oversee the full operation across front counter, dine-in, drive-thru, catering, curbside, and mobile orders.
• Set and achieve quarterly and annual goals for hospitality, profit and sales growth.
• Maintain positive working relationships with all employees.
• Teach, coach, recognize, and hold team members accountable.
• Communicate across all facets of the business.
• Uphold the standards and values of the Chick-fil-A brand.

Skills

Leadership

People management

Communication

Goal setting

Education

High school diploma

Job description

Chick-fil-A is seeking a General Manager/Director of Operations to lead a single restaurant in Tampa, FL. This hands-on leadership role blends daily restaurant operations with driving business goals, guest hospitality, and team development.

You will oversee front counter, dine-in, drive-thru, and catering, while coaching staff, upholding brand standards, and maintaining a fast-paced, positive environment.