Restaurant Team Leader: Lead, Coach & Flexible Scheduling

Chick-fil-A; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Mentorship from leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A Tampa is recruiting Team Leaders to support leadership across shifts, drive operational excellence, and coach team members in a fast-paced restaurant environment. Roles span from shift leaders to senior leadership, with Saturdays required and opportunities for growth within a values‑driven culture.

Our Team Leaders supervise daily operations, model exceptional guest service, and lead by example.

Qualifications

• Smile and project a friendly, welcoming demeanor.
• Maintain eye contact and engage guests professionally.
• Speak enthusiastically to guests and team members.
• Build emotional connections to deliver memorable service.
• Reliable transportation required.
• Ability to work in a fast-paced environment.
• Strong people skills and desire to serve team members.
• Commitment to superior customer service.
• Ability to manage team member behavior and performance.
• Team-based work with shared ownership.
• Prior lead experience not required but preferred.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Offer immediate and respectful responses to guests' needs.
• Assist in training new hires, set the tone for shifts, and model teamwork.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Maintain excellent written and spoken communication.

Skills

Smile

Eye contact

Speak Enthusiastically

Guest service

People skills

Customer service

Fast-paced work

Team leadership

Job description

Chick-fil-A Tampa is recruiting Team Leaders to support leadership across shifts, drive operational excellence, and coach team members in a fast-paced restaurant environment. Roles span from shift leaders to senior leadership, with Saturdays required and opportunities for growth within a values‑driven culture.

Our Team Leaders supervise daily operations, model exceptional guest service, and lead by example.