Restaurant Ops Leader: Drive Service, Kitchen & Growth

Wonder-c9247c0; Fairview (NY); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Life Insurance

Employee Stock

Job summary

Wonder in Poughkeepsie, NY is seeking an Assistant General Manager to run the four walls of a Wonder location, leading end-to-end operations across kitchen, service, fulfillment, and customer experience to ensure peak performance every shift.

You will coach hourly team members, optimize labor deployment, monitor KPIs such as throughput and order accuracy, and uphold food safety and brand standards while shaping a positive guest experience.

Qualifications

• 2+ years of experience managing shift operations in service industry.
• Proven track record of leading teams in fast-paced environments.
• Knowledge of food safety and health standards.

Responsibilities

• Oversee and execute day-to-day operations across kitchen, service, fulfillment and customer experience.
• Optimize labor deployment and lead shift readiness to meet targets.
• Use data to identify issues and drive continuous improvement.
• Ensure compliance with food safety, labor and brand standards.
• Lead and coach hourly team members with accountability and service excellence.

Skills

Shift operations

Team leadership

KPI management

Food safety knowledge

Communication skills

Education

Food Manager Certificate

Job description

Wonder in Poughkeepsie, NY is seeking an Assistant General Manager to run the four walls of a Wonder location, leading end-to-end operations across kitchen, service, fulfillment, and customer experience to ensure peak performance every shift.

You will coach hourly team members, optimize labor deployment, monitor KPIs such as throughput and order accuracy, and uphold food safety and brand standards while shaping a positive guest experience.