Restaurant Ops Lead — Team Leadership & Service Excellence

Wingstop - Sizzling Platter; Ontario (CA); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Descrizione del lavoro

Wingstop – Ontario, CA is seeking an Assistant Manager to support daily restaurant operations and lead shifts with a focus on guest satisfaction. You’ll coach crew members, participate in hiring and training, and uphold food safety and cleanliness standards.

Responsibilities include opening/closing procedures, cash handling, inventory support, and stepping into various front- and back-of-house roles as needed to maintain a high-energy, collaborative team environment.

Competenze

• Experience leading restaurant teams or shifts.
• Strong communication and coaching abilities.
• Proven problem-solving and decision-making in a fast-paced environment.

Mansioni

• Lead shifts by directing team members and ensuring efficient workflow.
• Deliver and model exceptional guest service; resolve guest concerns promptly.
• Assist with hiring, training, and onboarding new team members.
• Ensure food quality, safety, and cleanliness standards are met.
• Perform opening/closing procedures including cash handling and reporting.
• Monitor inventory and assist with ordering, receiving, stock management.
• Step into operational roles as needed to support the team.

Conoscenze

Leadership

Communication

Problem-solving

Team management

Descrizione del lavoro

Wingstop – Ontario, CA is seeking an Assistant Manager to support daily restaurant operations and lead shifts with a focus on guest satisfaction. You’ll coach crew members, participate in hiring and training, and uphold food safety and cleanliness standards.

Responsibilities include opening/closing procedures, cash handling, inventory support, and stepping into various front- and back-of-house roles as needed to maintain a high-energy, collaborative team environment.