Restaurant Ops Lead: Guest Experience & Team Growth

Taco Bell; Dartmouth (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

2 weeks' vacation and additional Paid/

Paid Time Off

Free bachelor’s degree and scholarship

Free meals

Career advancement and professional...

Medical benefits from day 1

Health and wellness programs

401k retirement plan

Perks discounts

Más earth! Commitment to a sustainable

Job summary

Taco Bell in Dartmouth, MA seeks an Assistant General Manager to support the Restaurant General Manager, uphold brand standards, train and coach the team, and deliver outstanding customer experiences during a 50-hour workweek.

You will oversee daily operations in the GM's absence, participate in hiring, manage P&L with inventory and labor oversight, ensure food safety, and drive performance through recognition and teamwork.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core Excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escape to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Skills

Restaurant management

P&L management

Hiring & recruitment

Team leadership

Communication skills

Job description

Taco Bell in Dartmouth, MA seeks an Assistant General Manager to support the Restaurant General Manager, uphold brand standards, train and coach the team, and deliver outstanding customer experiences during a 50-hour workweek.

You will oversee daily operations in the GM's absence, participate in hiring, manage P&L with inventory and labor oversight, ensure food safety, and drive performance through recognition and teamwork.