Restaurant Operations Lead: Growth, People & Profit

Taco Bell; Easton (MA); Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

2 weeks vacation

Free bachelor’s degree

Free meals

Medical benefits day 1

401k retirement plan

Discounts & perks

Job summary

Taco Bell is seeking an Assistant General Manager in Easton, MA to support the Restaurant General Manager, lead daily operations, and develop a high-performing team. This role emphasizes customer satisfaction, food safety, and brand standards, with a focus on ownership mentality.

You will train, coach, and recognize Team Members, driving performance and equity across the restaurant. Expect a 50-hour week, competitive pay, and growth opportunities within a values-driven culture.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalat to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Skills

Restaurant/retail management

P&L management

Recruiting & hiring

Training & coaching

Strong communication

Job description

Taco Bell is seeking an Assistant General Manager in Easton, MA to support the Restaurant General Manager, lead daily operations, and develop a high-performing team. This role emphasizes customer satisfaction, food safety, and brand standards, with a focus on ownership mentality.

You will train, coach, and recognize Team Members, driving performance and equity across the restaurant. Expect a 50-hour week, competitive pay, and growth opportunities within a values-driven culture.