Restaurant Ops Lead - Flexible Hours & Guest Experience

Rubios Restaurant Group; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent restaurant chain in Chicago seeks an Assistant Manager to oversee restaurant operations, manage staff, and ensure excellent customer service. The ideal candidate will have at least one year of experience in the restaurant or retail field and possess strong leadership and communication skills. Responsibilities include managing financial performance, resolving guest complaints, and ensuring adherence to safety and quality standards. Flexible hours required.

Qualifications

• Minimum of one-year restaurant or retail experience.
• Restaurant management experience preferred.
• Ability to communicate in English clearly.

Responsibilities

• Assist in controlling the Profit & Loss statement.
• Resolve guest complaints and ensure exceptional service.
• Oversee and manage critical processes for efficiency.

Skills

Team leadership

Customer service

Financial management

Conflict resolution

Communication

Education

High School degree or equivalent

Tools

Computer

Cash register

Job description

A prominent restaurant chain in Chicago seeks an Assistant Manager to oversee restaurant operations, manage staff, and ensure excellent customer service. The ideal candidate will have at least one year of experience in the restaurant or retail field and possess strong leadership and communication skills. Responsibilities include managing financial performance, resolving guest complaints, and ensuring adherence to safety and quality standards. Flexible hours required.