Restaurant Operations Supervisor

Milos Hamburgers; Vestavia Hills (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Milos Hamburgers in Vestavia Hills, AL, is seeking an operations-focused leader to oversee restaurant shift teams and ensure adherence to all policies. You will direct hourly staff, manage 4–15 crew, and ensure timely completion of shift tasks.

Responsibilities include delegating information gathering, scheduling, inventory control, and maintaining daily checklists. This role emphasizes leadership, staff development, and customer service excellence across all shifts.

Qualifications

• Knowledge and awareness of all policies and procedures.
• Give direction to hourly employees to ensure all policies and procedures are being adhered to.
• Work all positions as scheduled and as necessary to meet the demands of the business.
• Delegate information-gathering and decision-making to the appropriate individuals.
• Establish procedures to monitor results of delegations, assignments or projects.

Responsibilities

• Complete Monday Morning and Daily Paperwork
• Prepare Employees' Work Schedules
• Prepare Employees' Position Charts
• Complete Truck Delivery Orders
• Maintain Inventory Controls
• Perform Employee Write-Ups/Disciplinary Actions, is Not Allowed to Terminate
• Maintain Hourly Employees' Time and Attendance Record
• Complete Orientation of New Hires
• Daily Cash Handling (Verification of Employees' Cash and Daily Deposits)
• Assist in the Interviewing and Hiring Process of New Employees
• Handle and Document Customer Complaints in Customer Complaint Log
• Complete Management Operations Checklist
• Follow-up on Repairs and Maintenance Performed by Outside Vendors and Record in Maintenance Log
• Complete Communicate Log After Each Shift Giving Details of Issues That Occurred on the Shift or Any Pending Issues That Need to be Addressed.

Skills

Attention to Detail

Delegation/Follow Up

Manage Work

Leadership

Communication Skills

Problem Solving

Team Leadership

Job description

Milos Hamburgers in Vestavia Hills, AL, is seeking an operations-focused leader to oversee restaurant shift teams and ensure adherence to all policies. You will direct hourly staff, manage 4–15 crew, and ensure timely completion of shift tasks.

Responsibilities include delegating information gathering, scheduling, inventory control, and maintaining daily checklists. This role emphasizes leadership, staff development, and customer service excellence across all shifts.