Restaurant Operations Lead

Milos Hamburgers; Vestavia Hills (AL); On-site; USD 52,000 - 70,000; Full time

Job summary

Milos Hamburgers in Vestavia Hills, AL, seeks an Operations manager to lead daily restaurant operations and ensure policy compliance. You will direct hourly staff, optimize scheduling, and uphold safety and quality standards.

Responsibilities include administrative tasks, inventory control, employee onboarding, and resolving customer issues while maintaining productive teamwork across shifts. Strong leadership and communication are essential for success.

Qualifications

• Knowledge and awareness of all policies and procedures.
• Ability to supervise hourly employees and ensure adherence to policies.
• Plan schedules and allocate resources to meet business demands.
• Complete administrative tasks and paperwork on schedule.
• Maintain inventory controls and cash handling discipline.

Responsibilities

• Complete Monday Morning and Daily Paperwork.
• Prepare Employees' Work Schedules.
• Prepare Employees' Position Charts.
• Complete Truck Delivery Orders.
• Maintain Inventory Controls.
• Perform Employee Write-Ups/Disciplinary Actions (not termination).
• Maintain Hourly Employees' Time and Attendance Records.
• Complete Orientation of New Hires.
• Daily Cash Handling (verification of cash and deposits).
• Assist in interviewing and hiring processes.
• Handle and Document Customer Complaints in Customer Complaint Log.
• Complete Management Operations Checklist.
• Follow up on repairs and maintenance with outside vendors and record in Maintenance Log.
• Communicate issues and pending items after each shift.

Skills

Attention to Detail

Delegation

Team Leadership

Problem Solving

Communication

Job description

Milos Hamburgers in Vestavia Hills, AL, seeks an Operations manager to lead daily restaurant operations and ensure policy compliance. You will direct hourly staff, optimize scheduling, and uphold safety and quality standards.

Responsibilities include administrative tasks, inventory control, employee onboarding, and resolving customer issues while maintaining productive teamwork across shifts. Strong leadership and communication are essential for success.