Restaurant Operations & People Leader (Assistant GM)

CAVA; Nichols Hills (OK); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more!

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and社区

Job summary

CAVA is seeking an Assistant General Manager to lead daily restaurant operations and partner with the General Manager to optimize performance. You will oversee schedules, training, and guest experience while maintaining profitability and high service standards.

Ideal candidates have supervisory experience in hospitality, strong leadership and communication skills, and a track record of customer-focused results. Flexible hours and weekend work may be required to support restaurant success.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problems effectively.
• Willing to work flexibly (including at night and on weekends) and to travel as needed

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Leadership

Communication

Customer service

Adaptability

Financial management

Team management

Problem solving

Flexibility

Travel readiness

Decision making

Job description

CAVA is seeking an Assistant General Manager to lead daily restaurant operations and partner with the General Manager to optimize performance. You will oversee schedules, training, and guest experience while maintaining profitability and high service standards.

Ideal candidates have supervisory experience in hospitality, strong leadership and communication skills, and a track record of customer-focused results. Flexible hours and weekend work may be required to support restaurant success.