Restaurant Operations Manager - People, Service & Growth

Potbelly - Feast Firm LLC; Fort Belvoir (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Employee training programs

Opportunity for career advancement

Job summary

A leading restaurant franchise in Fort Belvoir is seeking an Assistant Manager to lead operations and ensure excellent customer service. You will develop and train team members, manage daily operations, handle customer issues, and drive sales through effective marketing. The ideal candidate has at least 2 years of management experience in a restaurant or retail environment and is committed to maintaining high standards of service and product quality. This full-time position requires strong leadership and interpersonal skills.

Qualifications

• At least 2 years of management experience in a restaurant or retail environment.
• Strong ability to manage a fast-paced restaurant environment.
• Food Safety Certification is required.

Responsibilities

• Train, coach, and develop team members for outstanding service.
• Handle customer complaints effectively.
• Manage shop marketing and promotions to maximize sales.
• Control inventory and food safety protocols.

Skills

Management experience

Customer service

Communication skills

Team development

Organizational skills

Problem-solving

Interpersonal skills

Education

High School diploma

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

A leading restaurant franchise in Fort Belvoir is seeking an Assistant Manager to lead operations and ensure excellent customer service. You will develop and train team members, manage daily operations, handle customer issues, and drive sales through effective marketing. The ideal candidate has at least 2 years of management experience in a restaurant or retail environment and is committed to maintaining high standards of service and product quality. This full-time position requires strong leadership and interpersonal skills.