Restaurant Operations Manager - Lead, Service & Growth

First City Hospitality; Savannah (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Other

Job summary

River Street Restaurant Group is hiring a Restaurant Manager. The ideal candidate will bring talent, passion, and leadership to our team, embodying our core values of family spirit, stewardship, fun, excellence, and guest-driven service.

You will report to the General Manager and collaborate with other restaurant managers. A strong focus on guest satisfaction and efficient operations is essential, with opportunities to advance within the management field.

Qualifications

• 5 years of restaurant management experience.
• Must have reliable transportation.
• Able to use touch-sensitive POS systems.
• Able to lift at least 50 lbs.
• Able to stand for long periods.
• Must be able to take direction.
• Able to work in a fast-paced environment.

Responsibilities

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and service is consistently excellent.
• Effectively manage the restaurant in the absence of the General Manager.
• Provide direction to staff to achieve restaurant goals with integrity and knowledge.
• Coach staff and managers and assess performance on an ongoing basis.
• Create a positive guest experience by delivering high-quality service and engaging guests.
• Monitor food quality, safety, and cleanliness to meet standards.
• Monitor product and labor costs to stay within budget goals.
• Solicit guest feedback to understand customer needs and preferences.
• Train staff on guest services principles and practices.
• Follow restaurant policies and cash handling and safety procedures.
• Oversee Micros POS operations and resolve system issues.
• Develop creative solutions to areas needing improvement.
• Lead pre-shift meetings and assist in staffing as needed.

Skills

Leadership

Customer service

Problem solving

Staff coaching

Guest satisfaction focus

Communication

Tools

Micros POS System

Job description

River Street Restaurant Group is hiring a Restaurant Manager. The ideal candidate will bring talent, passion, and leadership to our team, embodying our core values of family spirit, stewardship, fun, excellence, and guest-driven service.

You will report to the General Manager and collaborate with other restaurant managers. A strong focus on guest satisfaction and efficient operations is essential, with opportunities to advance within the management field.