Restaurant Operations Manager – Guest Experience & Growth

Shake Shack; Seattle (WA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Exclusive corporate discounts

Medical, dental & vision insurance

Employer paid life and disability

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter & parking

Flexible spending & dependent care

Development and growth opportunities

Job summary

Shake Shack is seeking a Restaurant Manager in Seattle to lead daily operations and deliver outstanding hospitality. You will train team members, motivate staff, and drive excellence while upholding sanitation, safety, and brand standards.

We offer weekly pay, meal discounts, comprehensive benefits, 401(k) with company match, paid time off, parental leave, and growth opportunities within a fast-growing hospitality brand.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant.
• Experience in personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Ability to lead, coach, and drive excellence.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Leadership

Operations

Food Safety

Staff Training

Job description

Shake Shack is seeking a Restaurant Manager in Seattle to lead daily operations and deliver outstanding hospitality. You will train team members, motivate staff, and drive excellence while upholding sanitation, safety, and brand standards.

We offer weekly pay, meal discounts, comprehensive benefits, 401(k) with company match, paid time off, parental leave, and growth opportunities within a fast-growing hospitality brand.