Restaurant Operations Manager – Guest Experience & Growth

Keystone Grove Group; Orlando (FL); Sur place; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance (medical, dental, and

Paid time off

Tuition reimbursement

Online courses

Professional development

Résumé du poste

Keystone Grove Group in Orlando, FL is seeking a Restaurant Manager to oversee daily restaurant operations, manage staff, and ensure high standards of cleanliness, safety, and guest satisfaction.

The role requires at least 2 years in restaurant management, a bachelor's in Hospitality or related field, and strong leadership and communication skills. The position offers a comprehensive benefits package and opportunities for professional development.

Qualifications

• Bachelor's degree in Hospitality Management or Food Service Management, or equivalent experience.
• Minimum of 2 years of restaurant management experience with proven success.
• Strong leadership and communication skills under pressure.
• Excellent organizational and problem-solving abilities with attention to detail.
• Knowledge of food safety and health regulations; maintain a clean, safe environment.
• Familiarity with POS systems and restaurant management software.

Responsabilités

• Oversee daily restaurant operations, including staff scheduling, inventory, and budgeting.
• Ensure all food and beverage offerings meet high quality standards and health regulations.
• Train and develop staff to deliver exceptional customer service and maintain a positive work environment.
• Monitor sales and feedback to identify areas for improvement and implement strategies.
• Collaborate with kitchen staff to ensure efficient food preparation and service.
• Handle customer complaints professionally and resolve issues promptly.

Connaissances

Leadership

Staff Management

Customer service

Communication

Budgeting

Formation

Bachelor's degree in Hospitality Management

Outils

POS systems

Restaurant management software

Description du poste

Keystone Grove Group in Orlando, FL is seeking a Restaurant Manager to oversee daily restaurant operations, manage staff, and ensure high standards of cleanliness, safety, and guest satisfaction.

The role requires at least 2 years in restaurant management, a bachelor's in Hospitality or related field, and strong leadership and communication skills. The position offers a comprehensive benefits package and opportunities for professional development.