Restaurant Operations Manager — Guest Experience & Growth

Subway Group; City of Cortland (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Subway Group in Cortland, NY is seeking a Manager to lead day-to-day operations and deliver outstanding guest experiences. You will focus on food quality, cleanliness, safety, and teamwork, while supervising staff and controlling inventories and cash handling.

The role emphasizes recruiting, training, and supporting local marketing initiatives, with flexible shifts including day, evening, and weekend options at varying locations.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum 2 years in a restaurant environment with supervisory experience.
• Strong verbal communication and computer skills.

Responsibilities

• Provide an excellent guest experience and ensure food quality.
• Maintain cleanliness and safety standards in the restaurant.
• Manage inventory and money control systems.
• Recruit and train staff and coordinate local marketing initiatives.
• Ensure safety and security protocols and be a team player.

Skills

Excellent communication

Team supervision

Cash handling

Education

High school diploma or equivalent

College degree preferred

Tools

POS system

Job description

Subway Group in Cortland, NY is seeking a Manager to lead day-to-day operations and deliver outstanding guest experiences. You will focus on food quality, cleanliness, safety, and teamwork, while supervising staff and controlling inventories and cash handling.

The role emphasizes recruiting, training, and supporting local marketing initiatives, with flexible shifts including day, evening, and weekend options at varying locations.