Restaurant & Operations Manager — Elevate Guest Experience

Lucky Strike Entertainment Corporation; San Francisco (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) retirement plan

Employee stock purchase program

Vacation & holidays

Job summary

Lucky Strike Entertainment in San Francisco is seeking a Restaurant and Operations Manager to lead food, beverage, bar, bowling, and arcade operations across every shift, while building a team that delivers outstanding hospitality.

You will drive sales, manage labor and costs, train hourly leaders, and maintain guest satisfaction with a floor-first management approach. The role requires flexible evenings and weekends in a fast-paced entertainment center.

Qualifications

• 3+ years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations.
• Proven ability to drive food and beverage sales and build teams that deliver it consistently.
• Experience training and developing hourly leaders in fast-paced environments.
• Floor-first management style with a strong read on guest experience.
• Solid financial acumen including labor, food cost, inventory, and P&L contribution.
• Comfortable lifting up to 50 lbs and standing or walking for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift.
• Drive revenue through sales-focused service, upselling, guest engagement, and event support.
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well.
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets.
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability.
• Ensure the center is operationally ready and guest-ready through every high-volume shift.

Skills

Leadership

Sales growth

Staff training

Guest experience

P&L management

Flexibility

Job description

Lucky Strike Entertainment in San Francisco is seeking a Restaurant and Operations Manager to lead food, beverage, bar, bowling, and arcade operations across every shift, while building a team that delivers outstanding hospitality.

You will drive sales, manage labor and costs, train hourly leaders, and maintain guest satisfaction with a floor-first management approach. The role requires flexible evenings and weekends in a fast-paced entertainment center.