Restaurant & Operations Leader: Elevate Guest Experience & Sales

Spanish Springs Lanes; Lakewood (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Employee stock purchase program

Employee assistance program

Paid time off

Discounts

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food & beverage, bar, and bowling operations across shifts, while flexing into roles as needed and building a team that delivers exceptional hospitality.

You will drive sales, recruit and train staff, manage labor and costs, and ensure top-tier guest experiences. This role requires flexible availability including nights, weekends, and holidays.

Qualifications

• 3+ years of leadership experience in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food & beverage sales and build teams that deliver it consistently.
• Experience training hourly leaders in fast-paced environments.
• A floor-first management style with a strong read on guest experience.
• Solid financial acumen including labor, food cost, inventory, and P&L contribution.
• Comfortable lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Skills

Leadership experience

Sales leadership

Training & development

Guest experience focus

Financial acumen

Labor cost control

Job description

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food & beverage, bar, and bowling operations across shifts, while flexing into roles as needed and building a team that delivers exceptional hospitality.

You will drive sales, recruit and train staff, manage labor and costs, and ensure top-tier guest experiences. This role requires flexible availability including nights, weekends, and holidays.