Restaurant Operations Manager

Theparkevents; Washington (District of Columbia); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Restaurant Operations Manager to lead their vibrant restaurant and lounge in Washington, D.C. In this dynamic role, you will oversee daily operations, ensuring exceptional guest experiences while fostering a positive work environment. Your leadership will be key in staff development, operational efficiency, and compliance with health regulations. Join a growing business that values quality service and community engagement, where your contributions will directly impact the success and growth of the establishment. This is an exciting opportunity to make a difference in a fast-paced environment.

Benefits

Competitive salary

Benefits package

Dynamic work environment

Growth opportunities

Qualifications

• 5+ years of restaurant management experience with a focus on staff development.
• Strong operational skills and a commitment to quality and efficiency.

Responsibilities

• Oversee daily operations, ensuring exceptional guest service and compliance.
• Lead staff training and development while managing inventory and scheduling.

Skills

Restaurant Management

Leadership

Customer Service

Staff Development

Operational Skills

Communication Skills

Problem-Solving Skills

Education

ServeSafe Certification

ABC Manager's License

Tools

PosiTouch

Open Table

Highrise

Restaurant Management Software

Job description

Join to apply for the Restaurant Operations Manager role at The Park at 14th

The Park at 14th is a vibrant restaurant, lounge, and event facility located in the heart of Washington, D.C. We are seeking a highly motivated and experienced Park Manager to join our dynamic team. In this leadership role, you will be responsible for overseeing all aspects of the restaurant's daily operations, ensuring exceptional guest service, and driving the continued success of our business.

What You Will Do

• Leadership & Guest Service:
  • Provide inspirational leadership and coaching to all staff members, fostering a positive and productive work environment.
  • Set the standard for exceptional customer service and ensure that every guest has a memorable experience.
  • Lead by example and train staff to deliver outstanding service that exceeds guest expectations.
  • Mediate guest complaints and take appropriate action to resolve issues promptly and courteously.
• Operations Management:
  • Oversee all aspects of the restaurant's daily operations, including scheduling, inventory control, and cost management.
  • Develop and maintain a deep understanding of our operating systems (PosiTouch, Open Table, Highrise) to ensure efficient operations.
  • Manage staff schedules to ensure proper coverage and cost-effectiveness.
  • Oversee the hiring, training, and performance management of all staff members.
  • Ensure compliance with all local health and safety regulations.
  • Maintain cleaning schedules and coordinate with vendors for routine maintenance and repairs.
• Food & Beverage Management:
  • Work closely with the chef to ensure consistent high-quality food preparation, presentation, and service.
  • Collaborate with the bar manager to establish weekly liquor needs and maintain beverage standards.
  • Ensure compliance with Park operational standards and all applicable laws regarding food handling and alcohol service.
  • Must have or obtain ServeSafe certification and ABC Manager's license.
• Business Growth & Development:
  • Act as an ambassador for The Park, fostering relationships with customers and building our community presence.
  • Facilitate ongoing communication with the owner and contribute to the development of growth strategies.

Requirements

• Minimum of 5 years of experience in restaurant management.
• Proven experience in staff development, training, and performance management.
• Strong operational skills with a keen eye for detail and a commitment to quality and efficiency.
• Excellent communication, interpersonal, and problem-solving skills.
• A passion for hospitality and creating memorable guest experiences.
• Proficient in restaurant management software systems (POS, scheduling, reservations).
• Must have or be willing to obtain ServeSafe certification and ABC Manager's license.
• Strong leadership and organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits

• Competitive salary and benefits package (commensurate with experience).
• Opportunity to work in a fast-paced and dynamic environment.
• Be part of a growing and successful business.
• Make a difference in the guest experience.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality